This Is How We Guarantee Your Satisfaction
Let's be clear; if we make a mistake on your order we'll make it right - NO GAMES!
No Hassle Return Policy:
We guarantee that you will be satisfied with every purchase you make from us. Never bought an Infinity Tools brand router bit, shaper cutter, saw blade or other cutting tool? Rest assured that you can try our products absolutely risk-free. Give the tool a short run and see how cleanly it cuts. If our products still do not meet your expectations simply return the merchandise in it's original packaging within 30 days with a copy of the original invoice for a refund or in-store credit. After 30 days, there may be a re-stocking fee of up to 5% on unused merchandise. If you want an in-store credit there will be no re-stocking fee and there is no time limit for which you can use your credit. We do not accept product returns after 90 days unless the product has a manufacturing defect. Manufacturing defects are covered for the life of the product.
Super-Easy Exchanges:
Ordered the wrong planer knife or router bit profile? No problem. Just return any miss ordered item with a copy of your receipt to our address below and include a brief explanation of what you want in exchange. We'll ship the correct item to you asap.
No returns or exchanges on:
- Obviously used or abused merchandise
- Carbide tools which have been sharpened
100% Lifetime Quality Guarantee:
Our business was built on selling only the most premium tools for woodworking so we are very passionate about quality. We guarantee all of our Infinity brand products to be free of manufacturing defect for the ENTIRE life of the tool. If you ever have a quality problem with any of the items you bought from us we will unconditionally replace, exchange or refund your purchase in it's entirety, period. We stand behind our product 100% and you can be sure of that.
Guaranteed Price Matching:
Over the last several years our business has grown to offer you popular brand names such as INCRA, Woodpecker's, Milescraft, Microjig and many more. If you find the same product for less within 30 days of buying it from us we'll refund the difference back to your credit card or PAYPAL. Just send us the ad or web link and we'll take care of it. We'll also match the price on any branded woodworking product we carry that you see offered for less online or in any brick and motar store. We won't ever lose your business due to price, we guarantee it.
Address for returns or exchanges;
Infinity Cutting Tools
6089 Johns Rd. Ste #11
Tampa, Florida
33634
Always feel free to drop us a line if you have a concern or comment.
|